Water Softening FAQs
If you have questions, we're here to help. Take a look below to find the answers to some frequently asked questions. If you don't find what you're looking for, please don't hesitate to contact us.
Water Softening FAQs
You can have your water tested by your water dealer or you may use a home water testing kit.
Morton® System Saver® II, Morton® White Crystal® Rock Salt, Morton® Solar Salt and Morton® Rust Remover are all high-quality water softening salt products for use in your water softener.
Morton® System Saver® II Pellets are specially formulated with very high purity salt, guaranteed to be 99.5% pure, containing virtually no insolubles to be cleaned from your brine tank. Made from a proprietary formula, Pellets with System Saver® II Formula are designed to aid in:
- Improving regeneration efficiency of the resin in your softener through continuous cleansing of the resin
- Preventing the buildup of various damaging hardness minerals that can accumulate in valves and screens in your softener, potentially causing it to malfunction Laboratory Testing* shows that the use of Morton® System Saver® II Formula helps enable a water softener to do MORE…
- Removes nearly twice as much dirt and impurities
- Removes up to 5% more hardness minerals from your water
Morton® White Crystal® Rock Salt is 98.9% pure salt mined from underground salt domes. White Crystal® Rock Salt is available in coarse and extra coarse grades both of which can be used in your softener. Because Rock Salt is mined from a dome contained in a rock, it will contain a small percentage of impurities. These minerals may build up in your brine tank and will require periodic brine tank clean-outs to remove sediment.
Morton® Solar Salt is 99.7% pure salt harvested from natural salt brine through solar evaporation. Solar Salt is also available in coarse and extra coarse grades. Because solar salt is produced in open ponds, some impurities from the environment get in the salt. The presence of these impurities also requires periodic cleaning of your softener tank to remove sediment.
When iron is noticeably present in your water supply, we recommend that you use Morton ® Rust Remover Salt, a pellet-type salt product with rust remover dispensed throughout each pellet. Rust Remover salt automatically helps fight the build-up of rust in your water softener and it removes 15 times more iron from your softener resin than plain salt.
*Based on laboratory testing for dirt and impurity removal during brine and backwash cycles using 22 grain hard water comparing System Saver® II Pellets with regular pellet salt.
If you do not want to bypass the system, you should be aware that normally the small amount of sodium that is discharged into your water from the water softener is not a problem for most lawns. However, if your soil already has a high content of sodium, that may not be advisable. In this case and because potassium is a major and essential plant nutrient, some people use potassium chloride to recharge their softener.
If your water tastes salty, it is likely that the water softener is malfunctioning, such as a stuck valve or valve that isn't seated properly. You could try cleaning the venturi valve and directions for doing this are in your owner's manual. Otherwise, you should call a reputable water dealer to have the unit checked.
The benefits of potassium chloride-based products include:
- Reduces sodium contribution to soft water by 99%
- Provides a means to increase potassium, an essential human and plant nutrient, through softened water
- Reduces chloride discharge by up to 20% as compared to sodium chloride softened water
You can use our 'Ask Morton Salt' section, call us at 312/807-2693 or write us at:
123 North Wacker Drive
Chicago, Illinois 60606
You may also visit the Salt Institute's website at www.saltinstitute.org, call them at 703/549-4648 or write to them at:
700 North Fairfax Street